Counseling Services

Student Affairs is always available to you for non-urgent during regular business hours (M-F, 8:00 a.m. - 5:00 p.m.) by calling 509.249.7724 or emailing We are happy to assist you in securing counseling services. 

Service Contact Information Hours
National Suicide Prevention Lifeline

(800) 273-8255

24-Hour Crisis Line
(immediate assistance during regular business hours)

Student Affairs Office
Butler-Haney Hall 317
200 University Pkwy
Yakima, WA 98901

Dr. Rica Amity
Butler-Haney Hall 315
200 University Pkwy
Yakima, WA 98901

8:00 AM - 5:00 PM
Counseling (on or off campus)

Taylor Klein
1015 S 40th Ave, Suite 23
Yakima, WA 98908

Carly Mankus

Avry Eichwald

Counselors arrange appointments with students around student schedules.
Counseling (off campus) Student Assistance Program
502 S 4th Ave
Yakima, WA 98902
509-575-4313 or 1-800-321-3498
SAP:  8:00 AM - 4:00 PM
(Can leave message after hours)

National Suicide Prevention Lifeline: 1-800-273-8255 or

National Domestic Violence Hotline: 1-800-799-7233

Local Domestic Violence Resources: 509-248-7796 

LGTBQI hotline: 1-888-843-4564

Substance Abuse Hotline: 1-800-662-4357

Alcohol Abuse Hotline: 1-888-506-2153

Alcoholics Anonymous:


On-Campus Counseling

Students can schedule up to three confidential on-campus counseling appointments for immediate needs or to seek referrals for longer-term solutions. Visit our counselor bios to find out more about our staff and scheduling info.

Off-Campus Counseling

PNWU has contracted with Comprehensive Health to provide unlimited, free, confidential counseling to our students and their dependents.

This service is available not just to our first- and second-year students in Yakima, but also to our third- and fourth-year students regardless of their core rotations location. Please call 509.575.4313 or 800.321.3498 FREE to access this confidential service. Make sure you identify yourself as a PNWU student, otherwise they may mistake you as a private pay and it can take longer to get an appointment. 

If your need is urgent, let them know so they can schedule you an immediate appointment, otherwise it may take up to 48 hours for your first appointment.

If you need to speak with someone after-hours or on weekends they have a crisis line which can be accessed by calling their number and following the voice message prompts.

Online Resources

Below are links to two online counseling services. Below the links is a table summarizing some helpful information from their respective websites. PNWU does not endorse any particular service or provider. We are supplying this information as a courtesy and it is up to students to determine whether either service is appropriate for them.

Students may be able to obtain a discount from Better Help based on income, though an easy request for the discount.





Who are their counselors?

Masters or doctoral level practitioners who have been qualified and certified by their state’s professional board

Licensed and experienced mental health counselors

How much does it cost?

$40-$70/week, billed monthly

Starting at $65/week

Can I be reimbursed by insurance?


Not stated on website

Services Offered

Exchange messages, live chats, video conferencing through Betterhelp platform, phone calls

Exchange messages, video conferencing through Talkspace mobile app