Counseling Services

As of July 2025, Student Affairs hired a Counselor for all PNWU students.
To meet with the Counselor, please see the information below:

Nubia Delgado, PNWU Counselor
counselor@pnwu.edu
Viva Engage – Nubia Delgado

Butler-Haney Hall 417 (Will be moving to DOT. Room TBD)
200 University Pkwy
Yakima, WA 98901
509-249-7718
M-F 8:00 AM – 12:30 PM and 1:45 PM – 5:00 PM (Last session is at 3:30 PM)

To book an appointment, please log into PNWU Student Connect (if it doesn’t work on your phone or tablet, please log in on a desktop computer). The booking link for Counseling will be found on the homepage of PNWU student connect. 

You can also schedule an appointment using the QR code below.

If the Counselor is not available, you can reach out to Student Affairs for non-urgent matters during regular business hours (M-F, 8:00 a.m.- 5:00 p.m.) by calling 509.249.7724. We are happy to assist you in securing counseling services.

In the event of a Mental Health Emergency please:
Call 911

Contact the Crisis Hotline at 509-368-6500/1-877-604-7462, or go to your nearest emergency room. Emails will be responded to on Monday, or the following business day.

CONFIDENTIALITY NOTICE:  This email, including any attachments, contains information which may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this email in error, please notify the sender immediately by a reply to the sender only message and destroy all electronic and hard copies of the communication, including attachments.

You can also call WellConnect 24/7 at their toll-free number: 866-640-4777. A trained professional will take your call and talk you through an immediate concern. They can also connect you with behavioral health and other services at no cost to you. All of WellConnect’s services are available to other members of students’ households. The WellConnect website includes a wide range of resources available on demand.

Through WellConnect the following are available:

• 24/7 telephonic support from licensed mental health professionals
• 5 counseling sessions/issue/year face-to-face, telephonic, or via video platform
• Professional help to address emotional stressors, test anxiety, relationship issues and more
• Legal and financial consultations
• Referrals for things like housing, utilities, childcare and other local resources
• Health and wellness consultations
• Website access to articles, assessments, webinars, financial calculators, skill builders and other self-help tools

In addition to our Counselor and WellConnect, four local counselors’ contract with PNWU to provide brief counseling. The individual counselors below are able to provide three 30-minute sessions to students only. They are often able to work around your class schedule. The best way to contact them is via their respective email addresses. There is a possibility counselors can accept your insurance. Please discuss this with the individual counselors. If they do accept your insurance, you may be able to work with them more extensively through their private practices.

LOCAL YAKIMA COUNSELORS FOR VERY BRIEF COUNSELING

Counselor Name	Contact Information (Contact each provider using their email)	Services Offered	Where Services Are Offered
Taylor Klein	kleint09@gmail.com	3 free sessions each academic year for students only Hours as arranged May be able to continue with provider if he/she takes your insurance Check with the provider to confirm acceptance of your insurance	Video conference platform, on campus, at provider’s office (get address from provider)
Carly Mankus	swiftwatercounseling@gmail.com	3 free sessions each academic year for students only Hours as arranged May be able to continue with provider if he/she takes your insurance Check with the provider to confirm acceptance of your insurance	Video conference platform, on campus, at provider’s office (get address from provider)
Karen Trujillo	karen.trujillo16@northwestu.edu	3 free sessions each academic year for students only Hours as arranged May be able to continue with provider if he/she takes your insurance Check with the provider to confirm acceptance of your insurance	Video conference platform, on campus, at provider’s office (get address from provider)
Garrett Upton	guptoncounseling@outlook.com	3 free sessions each academic year for students only Hours as arranged May be able to continue with provider if he/she takes your insurance Check with the provider to confirm acceptance of your insurance	Video conference platform, on campus, at provider’s office (get address from provider)

If possible, please schedule counseling appointments around your class or clinical schedule. If you are unable to do this, you may request an excused absence according to your program’s process.

Other Resources
988 Suicide and Crisis Lifeline | 1-800-273-8255 or to chat Lifeline Chat
National Domestic Violence Hotline | 1-800-799-7233
Local Domestic Violence Resources | 509-248-7796
LGTBQ hotline: 1-888-843-4564
Substance Abuse Hotline: 1-800-662-4357
Alcohol Abuse Hotline: 1-888-506-2153
Alcoholics Anonymous