|Responsible Unit:||Accreditation and Strategic Planning|
|Compliance:||COCA 2.4, NWCCU 2.A.22|
|Approving Body:||President's Advisory Council|
Any individual may file a complaint regarding an accreditation standard, eligibility requirement, procedure, or policy. Such complaint must be filed in accordance with procedures in place at PNWU before seeking resolution from an accrediting body.
Records of the receipt, adjudication, and resolution of written complaints will be maintained by the dean of the college receiving the complaint (for programmatic accreditation complaints) or by the University provost (for University accreditation complaints).
At no time will any adverse action be allowed against the person(s) for filing a complaint.
For this policy, a complaint is a written explanation of dissatisfaction or disagreement with an action, decision, or omission within the control or responsibility of PNWU relative to accreditation standards, eligibility requirements, procedure, or policy.
See Complaints Related to Accreditation, found on myPNWU
Student Complaint of Program Integrity Policy