Responsible Unit: Library | Executive lead: Provost
Created: 2/24/2010 | Reviewed/Revised: 1/2012, 3/31/2023 | Effective: 5/9/2023
Compliance: ACOTE A.2.14, CAPTE 2B4, CODA 2-22, NWCCU 2.H.1
Approving Body: PAC | Classification: Institution-wide
Policy:
Professional library staff partner with the university community to discover, access, and ethically use information effectively for academic success, research, and lifelong learning.
Reference service transactions are conducted in-person or virtually for individuals affiliated with PNWU during library hours of operation. PNWU affiliates may schedule in-depth research consultations for in-person or virtual delivery. Active students, faculty, and staff may elect to use a staffed 24/7 chat reference option outside of the library’s operational hours for their research needs. Public service is by appointment only.
User feedback informs quality improvements in reference and library research service delivery.
Definitions:
N/A
Procedure:
See Research Support on the Library page at PNWU.edu
See Resources for Residents and Interns on the Library page at PNWU.edu
See Resources for Clinical Faculty on the Library page at PNWU.edu
See Ask Dr. Sasquatch 24/7 Library Reference Service at PNWU.edu
Related Documents:
Standards for Libraries in Higher Education
Policy Resources
- Policy Development and Approval Training
- Establishing and Creating University Policies and Procedures (Policy)
- Policy Development & Approval Procedure
- Policy Development & Approval Diagram
- Policy Justification Form
- Policy Template (password protected)
- Procedure Resources (password protected)
- PNWU Alumni Association Bylaws
- COM Bylaws
- PNWU Bylaws
For assistance with policies and procedures contact:
Lori Fulton
lfulton@pnwu.edu